Altman takes an energetic approach to mediation, relying on rigorous risk-based analysis, careful preparation and persistence. In joint sessions and separate caucuses, she helps the parties identify and refine their key underlying interests. She uses “shuttle diplomacy” to narrow areas of difference, encourages practical solutions and will make mediator’s proposals at appropriate times with the parties’ consent. She considers legal counsel, with their extensive knowledge of the particular case, to be indispensable participants in the mediation process and works closely with them.

As an arbitrator, Altman is a commercially-minded neutral, combining efficiency with a willingness to explore relevant issues in depth. She believes the benefits of arbitration are realized by balancing sound legal judgment with common sense and that attention to both content and case management is essential to a successful arbitration outcome.